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Act 53 Hospital Report Cards.

The categories of hospital information listed on this page collectively form the comprehensive "Act 53 Hospital Report Card." You can access all the categories of information for Retreat Healthcare from the links below.

You can view comparative information about other Vermont hospitals on the Department of Banking, Insurance, Securities and Health Care Administration’s (BISHCA) website.

 QUALITY OF CARE 
 

See how Retreat Healthcare scored on indicators of quality of hospital care, including these sub-categories:
Inpatient Readmission, Falls and Self Injury (PDF)
Patient Care Audits (PDF)
Nurse Staffing
  PROGRESS IN ADOPTING SAFETY INITIATIVES
  READ ABOUT HOSPITAL SAFE PRACTICES (PDF) on Retreat Healthcare's website
What you'll find there:
Survey responses about hand hygiene, a component of
(The Leapfrog Group Quality and Safety Survey)
  QUALITY IMPROVEMENT INITIATIVES 
  READ ABOUT QUALITY IMPROVEMENT INITIATIVES (PDF) on Retreat Healthcare's website
What you'll find there:
 What Retreat Healthcare has done to make patient care safer and more effective, including these sub-categories:
Quality Improvement and Patient Safety Projects
Quality Improvement Contact Information
  PATIENT SATISFACTION / PERCEPTIONS OF CARE
 

REVIEW Perception of Care Data on Retreat Healthcare’s website (PDF file).

What you’ll find there:

  • How Retreat Healthcare patients rated their hospital experiences
  PRICING AND FINANCIAL REPORTS  
 

SEE FINANCIAL INFORMATION ON Retreat Healthcare's WEBSITE (PDF)
What you'll find there:

Pricing information:

  • Charges for high volume inpatient admissions
  • Charges for high volume outpatient visits
  • Hospital discount and free care policies

Figures on cost of care, cost shifting, comparisons of Retreat Healthcare”s financial information to state averages, and measures of financial health:

  • Summary of budget
  • Financial health and benchmarks
  • Cost shift information
  • Capital expenditures information

CLICK HERE to Compare Financial information for All Hospitals
on BISHCA's Hospital Report Card website.
  COMMUNITY NEEDS ASSESSMENT 
  READ A SUMMARY OF THE COMMUNITY NEEDS ASSESSMENT FOR Retreat Healthcare
This document describes the health care needs of the local population served by each hospital. It is based on data from the Vermont Department of Health as well as input from a public engagement process.
 HOSPITAL GOVERNANCE, PROCESS FOR OPENNESS
     AND PUBLIC PARTICIPATION 
  FIND OUT ABOUT RETREAT HEALTHCARE'S GOVERNANCE
Learn who is on Retreat Healthcare's Board of Trustees, how they are selected, and how the public can take part in our hospital activities, including
Public Meeting Schedule
Contact Information
  IF YOU HAVE A COMPLAINT
  SEE HOW TO FILE A COMPLAINT AT RETREAT HEALTHCARE (PDF)
Tell us if you are concerned about the care you or someone else received at this hospital.  
  See Also: Prior Year Comparative data